RETURNS POLICY
If for any reason your painting should;
A) not reach you in prestine condition,
B) not be what you were hoping for, and not enhance your home.
You have 30 days to return the painting and request a refund.
Please contact me on [email protected] and write "REFUND REQUEST" as the 'Subject' of the email, prior to returning and complete the following steps;
If A) I apologise wholeheartedly and my choice of courier will be altered accordingly, (photographic evidence would be essential for a refund to take place).
If B) I'm sorry that 'in person' my work wasn't up to your expectations.
I only ask that you return it in the packaging it was sent (or something similar if it arrived damaged).
Unfortunately you will need to cover the cost of return postage, which must be insured to the value of the painting, with 'tracking' so that I can follow it's progress back to me. You will receive a full refund when the painting is accepted back.
Once again I apologise that I have not met your needs.
Thank you,
Annette x
